If at any time you would like to re-evaluate your payment plan or learn more about our payment options, please log in to the Account management portal. Log in.
Alternatively, contact our office on 1800 PRAPay (1800 772 729) – 9:00am to 7:00pm Monday to Friday (AEST) and an Customer Solution Office will be able to assist you.
You can also text chat to contact us:
WhatsApp Text Chat: +61 7 3199 4299 (Add this number to your contacts and you will find us in WhatsApp)
SMS Chat: +61 480 022 729
Webchat: Click on the small white ‘Live Chat’ button on the right hand side of this page.