The best way to get your account settled quickly is to set up a regular payment, so you’re paying off an agreed amount at the same time. This makes it easy to plan ahead and budget your spending. You can choose to set it up either weekly, fortnightly or monthly.
If you can’t pay off your debt in full immediately, we offer a wide variety of affordable repayment plans that can be designed to fit your budget. Log in to your account and set up payment schedules, or alternatively call us on 1800 PRAPay (1800 772 729) to set up a plan that’s right for you.
You can also make individual payments, such as a one-time payment to settle your account via BPAY, Australia Post, through our online portal or by phoning us on 1800 PRAPay (1800 772 729). View your latest notice letter for more details.
If you require any assistance making a payment, we can be contacted on 1800 PRAPay (1800 772 729) – Monday to Friday, 9:00am to 6:00pm (AEST) and one of our Customer Solution Officers will be able to help.
Alternatively you can use text chat to contact us and we can discuss your options:
WhatsApp Text Chat: +61 7 3199 4299 (Add this number to your contacts and you will find us in WhatsApp)
SMS Chat: +61 480 022 729
Webchat: Click on the small white ‘Live Chat’ button on the right hand side of this page.