Financial difficulties

Who can I speak to for help when dealing with my creditor(s)?

We can work with you to find the best resolution based on your current circumstances. Alternatively, you can seek free advice from an independent company such as:

StepChange Debt Charity
Your local citizens advice bureau
National Debt line
Money Advice Service

What if I lose my job or become ill?

We have a dedicated Customer Support Team who can assist you through this difficult time.  Please contact us on 0808 196 5550 or email enquiries@pragroup.co.uk providing us with as much relevant information as possible to allow us to appropriately manage your account.

What if I can’t make my agreed payment?

We can work with you to find the best resolution based on your current circumstances. Please call us on 0808 196 5550. Alternatively, you can email us at enquiries@pragroup.co.uk.

Contact

We’re here to help.

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Monday-Thursday: 8am - 8:30pm Friday: 9am - 5pm, Saturday: 8am - 2pm

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Write us

PRA Group, 2 The Cross,
Kilmarnock, Scotland, KA1 1LR