Our payment area will be down for scheduled maintenance from 4:30pm Friday 23rd to 5pm Sunday 25th of October.
If you are planning to make a payment to your account over the weekend you can visit our payment page to see alternative ways to pay or you can make a payment when the website is back up and running.
Thank you for your patience.
PRA Group, 2 The Cross,
Kilmarnock, Scotland, KA1 1LR
Monday to Friday 9:00am - 7:00pm (AEST)
SMS Chat -
WhatsApp Chat - Add +61 7 3199 4299
to your WhatsApp contacts
1800 PRAPay (1800 772 729)
Monday to Friday 9:00am - 7:00pm (AEST)
More ways to contact us
and get answers with FAQs.
Each year millions of people fall behind on their bills for many reasons - things don’t go as planned, and then debt happens…
When a person is unable to pay back a loan, credit card or another account, their creditor may sell that debt to a company like ours.
If your account was sold to us, we’re here to help make repayment easier.
We’ll send you a welcome letter that explains who we are and invites you to access your account online –
where you can view your account information and manage flexible payment options that allow you to create an affordable payment plan, make a payment or pay it all off.
We don’t add interest or fees, and we won’t sell your account.
And when your debt is cleared, we’ll happily send you a confirmation.
Because we understand debt happens.
We’re PRA Australia.
We’re changing the way debt repayment works by treating our customers with the fairness and respect they deserve.
We’ve helped millions around the world resolve a debt - let’s work together to find your path to recovery.
Debt happens. So can recovery.
