Hello,
If we sent you an email, text, letter or call, it means Barclaycard has sold your account to us.



About us
PRA Group (UK) Limited is one of the nation’s largest buyers of debt accounts from reputable high street banks and other institutions. As specialists in the debt market, we work with our customers to help them resolve their debt in an affordable way that works with their budget. We are focused on doing business with a highly ethical code of conduct.
Our goal is to make debt repayment fair and affordable.
- Fair and respectful treatment of our customers
- Affordable solutions for getting out of debt and repairing credit history
- We won't charge interest or fees while you work with us on your account(s)
- Committed to helping customers repay within their budget
Our promises
- We won’t charge interest or fees while you work with us on your account(s)
- We will listen more than we talk
- We’ll work with you on a way forward
- You’re in control of your repayment
Now that your account is with us, you have new options to resolve this debt.
Your plan,
your way.
With PRA you’re in control. Login and use our explorer tool to play with some options – no strings attached.
