Contact

We’re here to help.

If you’d rather not talk, you can get all the details and manage your account - from working with our helpful tools to making a payment(s) - when you access your account.

We’re happy to work with you however you’d like.

Live CHAT

Monday to Friday 9:00am - 7:00pm (AEST)

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Mobile Chat

SMS Chat - +61 480 022 729

WhatsApp Chat - Add +61 7 3199 4299

WhatsApp Chat
Add +61 7 3199 4299

to your WhatsApp contacts

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Call

Call 1-800 PRAPay (1800 772 729)
to speak with a friendly
Customer Solutions Officer
Monday to Friday 9:00am - 7:00pm (AEST)

Mail

PRA Australia
GPO Box 1624
Brisbane
QLD, 4001 Australia