If you have received a letter or a notice from us and have a question, please speak with a Brisbane–based Customer Solutions Officer on
1800 PRAPay (1800 772 729), 9:00am to 7:00pm (AEST) Monday to Friday.
Alternatively you can use text chat to contact us and we can discuss your account:
- WhatsApp Text Chat: +61 7 3199 4299 (Add this number to your contacts and you will find us in WhatsApp)
- SMS Chat: +61 480 022 729
- Webchat: Click on the small white ‘Live Chat’ button on the right side of this page